Dear Valued Decorator,
At Northlight Sale Store, we understand that the anticipation of receiving your carefully chosen Christmas decorations is part of the holiday excitement. Whether you’re the festive host preparing for a grand gathering, the nostalgic collector seeking that perfect ornament, or the savvy shopper curating a cohesive holiday vision, we are committed to ensuring your treasures arrive safely and promptly, completing your festive scene.
Our Core Commitment: Just as we meticulously curate each Angel Tree Topper and Christmas Garland for quality and charm, we apply the same care to our delivery process. We strive for a seamless journey from our festive warehouse to your welcoming home, because we believe the experience should be as magical as the décor itself.
Your Shipping Options: Designed for Convenience & Value
To suit your needs and timeline, we offer two reliable shipping methods. Our partnerships with trusted global carriers ensure your festive florals, delicate figurines, and stunning tree toppers are handled with care.
🚚 Standard Shipping – Swift & Trackable
Carrier: DHL or FedEx
Cost: A flat fee of $12.95
Delivery Timeline: Your order is processed within 1-2 business days. Once shipped, delivery is typically completed within 10-15 business days.
Perfect For: When you have a specific decorating date in mind or wish to track your package’s journey every step of the way. Ideal for ensuring your Christmas Bushes and Advent Calendars arrive right on schedule.
🎁 Free Standard Shipping – Unbeatable Value
Carrier: EMS
Cost: FREE on all orders over $50.
Delivery Timeline: Your order is processed within 1-2 business days. Once shipped, please allow 15-25 business days for delivery.
Perfect For: The value-conscious shopper building their holiday collection. Combine those beautiful Ball Ornaments with a festive Pillow to unlock free shipping, and let the anticipation build as your curated holiday look makes its way to you.
From Our Home to Yours: The Delivery Journey
Order Processing (1-2 Days): After you place your order, our dedicated team in Stamford, CT, springs into action. We carefully pick and pack each item—from delicate Christmas Picks to sturdy Nativity sets—ensuring they are securely wrapped for their global journey.
Shipping & Tracking: Once your order leaves our doors, you will receive a shipping confirmation email with a tracking number. This allows you to follow your package’s progress as it travels across the globe to bring seasonal elegance to your doorstep.
Global Reach, Personal Care: We are proud to ship our festive joy worldwide*. While we reach most corners of the globe, delivery to some remote areas may not be available. Our team is always here to help clarify any regional specifics.
Our Promise of Accessible Enchantment, Extended
Our mission to make premium holiday décor accessible doesn’t end at checkout. It extends through our transparent shipping options and reliable delivery partners. We’ve designed this process to be straightforward and stress-free, removing the guesswork so you can focus on the joy of decorating and creating cherished memories.
Should your decorations not spark the joy you expected, our 15-day return policy from the date of delivery offers peace of mind, aligning with our commitment to your complete satisfaction.
Have Questions About Your Order?
Our dedicated support team, based at 2677 Colony Street, Stamford, US 06901, is here to illuminate any queries.
Reach out to us at: [email protected]
We accept: Visa, MasterCard, JCB, and PayPal for a secure and convenient checkout.
Thank you for letting Northlight Sale Store be a part of your holiday tradition. We are honored to help you celebrate, decorate, and create a home filled with warmth and wonder.
Warmly,
The Team at Northlight Sale Store