Privacy Policy

1. Information We Collect

To provide you with a seamless and joyful shopping experience—whether you’re selecting Christmas Figurines, Ball Ornaments, or Christmas Door Decorations—we collect the following types of information:

Personal Information You Provide

• Contact Details: Name, email address, phone number, and shipping address when you place an order or contact our support team.
• Payment Information: Credit/debit card details, PayPal account information, and billing address processed through our secure payment partners.
• Account Information: If you create an account, we collect your username, password, and preferences.
• Communications: Records of your correspondence with us, including emails and chat messages.
• Order Details: Products purchased, order history, and preferences for items like Christmas Floral Arrangements or Christmas Decorative Boxes.

Information Collected Automatically

• Device and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site.
• Location Information: General geographic location derived from your IP address to provide relevant shipping information and comply with regional regulations.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies as described in Section 6.

2. How We Use Your Information

We use your personal information with the same thoughtful intention we apply to designing our Christmas Decorations—to create a cohesive, secure, and delightful experience. Specifically, we use your information to:

• Process and fulfill your orders for Christmas Ornaments, Christmas Nativity sets, and other festive items
• Communicate with you about orders, products, services, and promotional offers
• Provide customer support and respond to inquiries
• Improve our website, products, and services based on your feedback and usage patterns
• Prevent fraudulent transactions and enhance security measures
• Comply with legal obligations and enforce our policies
• Send marketing communications (only with your consent) about new Christmas Advent Calendars, Christmas Pillows, and seasonal collections
• Personalize your shopping experience by showing relevant products and content

3. Sharing and Disclosure of Information

Just as we carefully select our trusted payment processors to handle your transactions securely, we are selective about sharing your information. We may share your data in the following circumstances:

Service Providers

We engage trusted third-party companies to perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, and website analytics. These providers have access to your information only to perform these tasks and are obligated not to disclose or use it for other purposes.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Northlight Sale Store, our customers, or others.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the new owners.

With Your Consent

We may share your information for other purposes with your explicit consent.

We do not sell your personal information to third parties.

4. Data Storage and Security

We protect your payment and personal information with the same meticulous care we devote to packing our delicate Christmas Figurines. Our security measures include:

• Encryption: We use industry-standard encryption (SSL/TLS) to protect data transmitted between your browser and our servers.
• Secure Payment Processing: All payment transactions are handled by trusted, world-renowned payment processors using advanced security protocols.
• Access Controls: We limit access to your personal information to employees who need it to perform their job functions.
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
• International Transfers: As we serve customers globally (excluding certain remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We continuously work to enhance our security practices to protect your information.

5. Your Rights and Choices

We believe in providing our customers with the same level of choice and control over their information as they have in selecting their Christmas Decorations. Depending on your location, you may have the following rights:

• Access and Portability: Request access to or a copy of your personal information.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out: Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us.
• Restriction and Objection: Object to or request restriction of processing of your personal information in certain circumstances.
• Withdraw Consent: Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

6. Cookies and Tracking Technologies

Like the careful placement of Christmas Picks and Christmas Bushes in a festive arrangement, we use cookies and similar technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and shopping cart items
• Understand how you interact with our website
• Improve website functionality and performance
• Deliver relevant content and advertisements
• Analyze site traffic and trends

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function and cannot be switched off.
• Performance Cookies: Help us understand how visitors interact with our website.
• Functionality Cookies: Enable enhanced functionality and personalization.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our website.

Do Not Track Signals

Our website does not currently respond to “Do Not Track” signals from browsers. However, you can adjust your cookie preferences as described above.

7. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us